Terms & Conditions

Terms and Conditions for Ready to wear suit purchase service

  • VAT will be applied.
  • An extra hire service charge of £50 will be charged for changing the event date. Please inform the event date with one week prior notice.
  • All payments will be settled on the first fitting day.
  • The rental period for 5 days and 4 nights. A Late charge of £100 per day per set will be imposed as a penalty.
  • Deposit of £200 per suit. The total retail price of the rental item will be charged for any loss or damage caused.
  • All pre-payments are non-refundable, non-transferable and non-exchangeable to other services.
  • The rental order form is valid for 18 months from the date of issuing the order form.
  • For any reason you are not entirely satisfied, you may return any purchased item(s) in its original condition for a full refund or exchange within 14 business days from the date of the transaction. All return and exchange shall not include suit hire or made-to-measure services.
  • The return product(s) must be unused and in its original packaging. Any products which is believed to be opened or used are not acceptable for returns.
  • In case of dispute, MODE London Ltd. reserves the right to make the final decision.

Terms and Conditions for style designing & made-to-measure Service

  • VAT will be applied.
  • 50% of the total amount is required for deposit. Final payment should be settled on 2nd fitting day.
  • If ordered items are not collected within 3 months after the collection date, such items will be disposed of at our own discretion.
  • The ordered item can be minor altered once within one year of purchase with this invoice. The alteration fee will be quoted upon request.
  • All pre-payments are non-refundable, non-transferable and non-exchangeable to other services.
  • For any reason you are not entirely satisfied, you may return any purchased item(s) in its original condition for a full refund or exchange within 14 business days from the date of the transaction. All return and exchange shall not include suit hire or made-to-measure services.
  • The return product(s) must be unused and in its original packaging. Any products which is believed to be opened or used are not acceptable for returns.
  • In case of dispute, MODE London Ltd. reserves the right to make the final decision.